Open Positions
Inside Account Manager
| Department: |
|
Sales |
| Reports To: |
|
Sales Manager |
| Email: |
|
cpeot@dhpi.net |
| Date Posted : |
|
8/2010 |
Job Description
Summary
Responsible for maintaining and increasing sales volume with each of the assigned accounts while maintaining gross profit at expected levels in a telesales environment. Other responsibilities include growing the account base by garnering new customers for DHPI. You will be selling dental supplies, dental equipment and general office supplies to mainly dental professionals nationwide.
To qualify for consideration regarding this position, it is required that you have a minimum of two years experience directly selling within the business to business (B2B) environment.
Experience in selling within the healthcare market and a BS degree in communications, public relations or business is preferred.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Prior telephone sales experience preferred.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low. A specific job duty that may be affected by the environmental conditions may be talking to customers on the telephone.
Additional Information
Attendance and punctuality are critical to the performance of this job. Also, you must be able to follow through and can not give up easily.
Job Requirements
Essential duties and responsibilities include the following. Other duties may be assigned.
- Perform sales calls to clients identified on an account prospect list. Some accounts are actively purchasing from DHPI but the majority are inactive or lost accounts.
- Conduct cold calls to dental offices and create interest in DHPI on a daily basis.
- As a new Inside Sales Representative 80 dial attempts are required per day.
- Conduct regular follow-up calls to offices where interest is created and use Outlook Task Manager to set follow-up calls.
- Provide price information, samples and other services per customer request.
- Establish a regular and penetrative call schedule with existing clients use Outlook Task Manager.
- Sell DHPI products and services.
- Service client needs such as returns and credits.
- Show increase in sales volumes and client base. Goals are established in regular reviews with the Sales Manager.
- Required to maintain an average of three hours of telephone time per day until such time the monthly sales volume is in excess of $40,000.00 per month. At that time a minimum of three average hours per day is required.
- Complete online product training routinely and comprehend the differences of comparable SKU's.
- Compiles data on equipment and supplies preferred by customers.
- Quotes prices and credit terms and prepares order forms for orders obtained.
- Attend tradeshows upon the request of the Sales Manager.
< Return to Open Positions |
